Returns & Exchanges
At Patricks AU, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in original condition. If your order isn't quite right, our streamlined process ensures a quick exchange or full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack the items in their original packaging, ensuring all tags are attached and the product is in its unused, original state.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to any authorized Australia Post location and keep your tracking receipt until your refund is processed.